Terms And Conditions

This website is owned and operated by Titan Company Limited (henceforth referred as "Titan Company Limited" or "Titan" or "we" or "us" or "our" " www.fastrack.in" or "TCL" having its registered office at No. 3, Sipcot Industrial Complex, Hosur-635126, Krishnagiri District, Tamil Nadu and its corporate office at Titan Company Limited, 'INTEGRITY', #193 Veerasandra, Electronics City P.O., Off Hosur Main Road, Bangalore - 560100, Karnataka, India.

In using the services provided by our website www.fastrack.in you are deemed to have accepted the terms and conditions listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms and conditions till the time you access this website.

Titan Company Limited reserves the right to change these terms and conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible. All rights including copyright, in this website are owned by Titan Company Limited. Any use of this website or its contents, including copying or storing it in whole or part without the permission of Titan Company Limited is prohibited.

If you have any queries about these terms and conditions or any complaints or suggestions regarding our website, please feel free to write to ecomsupport@titan.co.in or call us on 1800-266-0123 (Timings: 10.00 A.M to 7.00 P.M Indian Standard Time).

If you are below 18 years of age, you are prohibited to use/purchase/contract from or with this website. Persons who are incompetent to contract within the meaning of the Indian Contract Act, 1872 are not eligible to use this website.

Those who choose to access this website from outside India are responsible for compliance with local laws and if to the extent local laws are applicable. In case if any Indian states prohibit direct sale of merchandise from other states and require special documentation to effect such a sale without dual taxation, if we receive an order from such states or to be delivered to such states under such circumstances we retain the right to accept or reject the order.

For orders being shipped within India, the payment can only be accepted in INR. Prices will be MRP and CGST/SGST and IGST, as applicable.  

In case of international credit cards being used for domestic orders, the transaction amount will be converted to INR before the payment is accepted. Currency conversion charges may apply according to your credit card policy. If you have made the payment by International card or foreign bank issued card then you will be required to send us any government issued photo Identity proof of the country of residence as mentioned below

a) Passport with Visa Copy
b) Driving license
c) Employment card
d) Any other government issued ID proof of the the country of residence.

International Orders: Payments for International Orders are accepted through PayPal gateway either by your PayPal account or by using International credit/debit cards only. For orders being shipped outside India, the payment will be accepted only in US Dollars. For international orders, currency conversion rates will apply according to the prevailing exchange rates on the day of placing the order.

For shipments being sent outside India, Prices will include all the applicable taxes in India and the shipping and handling charges.

For International Orders you will be required to send us government issued photo Identity proof preferably: 
a) Driving License
b) Passport
NOTE: Indian issued cards will not be accepted for international orders.

We understand that your privacy is important to you and we respect that. We ensure you that we maintain complete confidentiality of the details that you have shared with us and will not share it with any third party.

A tentative delivery date/time will be given along with the order confirmation email. The exact delivery date shall be provided as soon as your order is ready for dispatch. Alternatively, registered customers can track their order by clicking Track Order and find the order status.

a) You have to provide true, accurate, current and complete information about yourself while registration on www.fastrack.in.

b) You should maintain and promptly update registration data to keep it true, accurate, current and complete. If you provide any information that is false, inaccurate, incomplete or not current or if Titan has reasonable grounds to suspect that such information is false, inaccurate, incomplete, not current or not in accordance with this user agreement, we have the right to indefinitely suspend or terminate your membership and refuse to provide you with access to our website.

c) In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information), any extra cost incurred by Titan for re-delivery shall be claimed from you and you shall bear such expenses.

d) You will provide authentic and true information in all instances where such information is requested of you. Titan reserves the right to confirm and validate the information and other details provided by you at any point of time. Further, Titan also reserves the right to ask for additional information for accepting orders or before making delivery in certain cases. If upon confirmation, your details are found to be false (partially or completely), Titan has the right in its sole discretion to reject the registration and debar you from using the services of www.fastrack.in and or other affiliated websites without prior intimation whatsoever.

e) You confirm that the address at which delivery of the product(s), ordered by you, is to be made is correct and proper in all aspects.

f) Before placing an order you shall check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale and invitation to offer included in the item's description.

g) If there is any delay in the delivery caused due to any natural calamity, public holiday or any other unforeseen circumstance, then you shall not hold Titan liable for such delay in the delivery of the product.

h) In case you use International card or foreign bank issued card for payment of domestic order or you have ordered something to be delivered outside India, then you have to provide us any government issued photo identity proof. For example:
1) Pan card 
2) Driving License 
3) Passport 
4) Voter identification card
5) Postal identification Card (Aadhar)

Titan reserves the right, at its sole discretion, to limit the quantity/value of the items purchased by you and such other restrictions as may be applicable to orders placed by the same account, the same credit/debit card and also to orders that use the same billing and/ or shipping address. We will provide notification to the customer should such limits be applied. Titan reserves the right at its sole discretion to prohibit sales to anyone as it may deem fit.

You are prohibited from violating or attempting to violate the security of this website, including, without limitation:

a) Accessing data not intended for you or logging onto a server or an account which you are not authorized to access.

b) Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.

c) Attempting to interfere with service to any other user, host or network , including , without limitation via means of submitting a virus to the site, overloading, flooding, spamming, mail-bombing or crashing.

d) Sending unsolicited email, including promotions and or advertising of products or services;

e) Forging any TCP / IP packet header or any part of the header information in any email or newsgroup, posting violations of system or network security may result in civil or criminal liability. Titan will investigate occurrences that may involve such violations and may involve, and cooperate with law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this site or any activity being conducted on this site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including, without limitation, browsers, spiders, robots, avatars or intelligent agents) to navigate or search this site other than the search engine and search agents available on this site and other than generally available third party web browsers (e.g. Microsoft Explorer, Google Chrome, Mozilla Firefox).

There may be certain orders that Titan cannot accept, and therefore, we reserve the right, at our sole discretion, to refuse or cancel any order. Some reasons may include limitation on quantity available for purchase; errors in pricing or product information or certain issues identified by our fraud avoidance department or any other issue which Titan identifies for not accepting the order. We also reserve the right to ask for additional information for accepting orders in certain cases. We will notify you in case your order has been cancelled fully or partially or if any additional information is required to accept your order.

Once an order is placed, it can only be cancelled before it is shipped to the provided destination. Registered customer can always check the status of their order from Track Order available at www.fastrack.in Once the cancellation request is received, we will initiate the process of refunding the amount to your account via the same payment mode that you had used to make the transaction or through cheque (amount would be refunded through cheque, only in cases where the debit/credit card used by customer while placing the order is not in use). Once the refund process is initiated, you will receive the refund amount directly in your account or through cheque.

NOTE: In the event that the amount has been deducted from your account but the transaction failed, we will refund the amount to your account at the earliest.

Titan is committed to ensuring full customer satisfaction with respect to the products available on our website, security & customer assistance. However, if you are not happy with the product, you can choose to return the order.

NOTE: In case of international orders, we do not currently accept any returns or exchange of our products, except for those cases where a defective product has been delivered. You shall return the defective product unused and in the same condition as you received it, in its original packaging, along with the invoice for a refund. You are required to report the defect within 7 days of receipt of the product either by calling us on 1800-266-0123 or writing to us on ecomsupport@titan.co.in . For the refund on the returned defective product please check the section on Refund below.

7- days Return Policy for Domestic orders only

In the unlikely event that the order delivered is in damaged condition, or otherwise, you can return the product unused and in the same condition as you received it, in its original packaging, along with the invoice and get the refund. Our courier partner will collect the order from the address provided by you and will get it back to us.

Return Charges

Domestic Order: Our courier partner will collect the order from provided address (within India). Customer need not pay any shipping charges to return the product.

How to Initiate the Refund Process?

1. Customers should contact Titan customer support on 1800-266-0123 or write to ecomsupport@titan.co.in within 7 days from the receipt of product.
2. Customers should not return the product before receiving a confirmation mail from Titan about the same.
3. All the products must be returned in their original condition, unaltered and unused. 
4. Provide the invoice/guarantee card into the package for return process. Without the above, returns will not be processed.
NOTE: We shall not entertain any request after 7 days from the date of receipt of the product.

Refund

We shall process the refund once we receive the product. The product must be in unused condition, in its original packaging along with its original tags and invoice, failing which refund may not be possible.

Once the refund process has been initiated, the amount will be directly refunded to your account via the same mode through which the transaction was made or through cheque (amount would be refunded through cheque, only in cases where the debit/credit card used by customer while placing the order is not in use).

In case the customer pays online then amount will be refunded within 7-15 working days from the receipt of returned product(s) at the warehouse of titan.co.in.

Domestic Order:

In case of domestic order (where the product is shipped within India) 100% refund will be made.

In case the customer pays online then the amount will be refunded within 7-15 working days from the receipt of the returned product(s) at the warehouse of Titan.

In case of COD (Cash on delivery i.e. when customer pays in cash once the product is received) the amount can be refunded either through cheque or online transfer as NEFT (National Electronic Fund Transfer). The mode of refund depends on the customer's choice:

1. If customer provides a cancelled cheque with the returned product then the refund can be made within 7-15 working days & amount will be refunded directly into customer's account through online transfer as NEFT. 

2. If customer doesn't provide any cancelled cheque then amount will be refunded through cheque that will be sent by courier at the address provided by customer at time of registering/placing the order. It may take up to 30 working days.

International Order:

For international orders, currently we do not provide for refund policy. Although, Titan will refund the amount to the customer only under following two circumstances and at the sole discretion of Titan:

1. We will accept the return of only defective product and then subsequently provide for the refund. However, the refund process will be initiated only post inspection and after we get a go ahead from our QA (quality assurance) team. While refunding for the defective product, we will not charge you for shipment (to and fro).
2. We will refund under those circumstances where our logistic partner has been unable to deliver the product, even after repeated efforts due to the customer's unavailability. Although while making the refund, we will deduct from the amount paid all the costs incurred by Titan like shipment expenses both to and fro, customs paid and any other charges.

Exchange:

We regret to inform that exchange of products is not possible for the products bought from our website.

We understand that your privacy is important to you and we respect that. We ensure you that Titan maintains complete confidentiality of the details that you have shared with us and will not share it with any third party.

We may ask for certain details such as name; date of birth; e-mail address; residential address; contact number etc for registration purposes or for giving feedback , contests , newsletters and placing an order. At any point in time you can unsubscribe to our newsletters or any other information which you may receive from Titan.

Also, for enhanced security, Titan does not accept any financial information on its servers. All information entered by the customer is directly received through our payment gateway and are transmitted to their respective banks servers. All this is done through industry standard encryption protocol known as SSL (Secure Socket Layer).

The payments on our website are processed by a third party who has signed a non-disclosure agreement with us and therefore, are not allowed to share any personal information of the customers.

Titan reserves the right to recover the cost of goods, collection charges, damages caused to Titan and legal expenses from persons using the site fraudulently. Titan reserves the right to initiate legal proceedings against such persons for fraudulent use of the website and any other unlawful acts or acts or omissions in breach of these terms and conditions.

All products and the information displayed on www.fastrack.in constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions as listed herein. We reserve the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon the dispatch of the product(s) ordered. Dispatch of product(s) ordered, may or may not happen at the same time. In such a scenario, that portion of the order which has been dispatched will be deemed to have been accepted by us and the balance would continue to be an offer to us and we reserve the right to either accept or reject the balance offer.

No act or omission of Titan prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer. If you have provided us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and confirm dispatch and therefore, acceptance of the order thereafter.

We have made every effort to display the colors and sizes of our products that appear on our website as accurately as possible. However, as the actual colors you see will depend on your monitor. We cannot guarantee that your monitor's display of any color will accurately reflect the color of the product on delivery. Packaging of the product may vary from that displayed on the website.

Titan owns the copyright to all the contents of this website, including images. All trademarks and other intellectual property are owned or licensed to us (unless otherwise specified).

You shall not copy, reproduce, distribute, republish, download, display, post or transmit any part of the website without the written consent from us. You may print or download any pages for your own personal and non-commercial use only. If you have any doubts about what you can do, please email us at ecomsupport@titan.co.in or call us on our toll free number 1800-266-0123, while our website is accurate as possible, we cannot accept responsibility for any inaccuracies or errors beyond our reasonable control. We cannot guarantee that colored images will be rendered correctly on different computer monitors.

The website may contain links to other websites; these external websites are not under our control. We cannot be held responsible for such websites and cannot make any warranties about them. We provide these links because we think they might interest you, but we do not monitor or endorse these websites.

We take no responsibility for any loss or damage suffered as a result of our order online service or goods supplied using the same, except as required by law, even if we could have foreseen the loss, or the possibility of it was brought to our attention.

NOTE: In case of orders being shipped outside India, we don't provide any guaranty/warranty on any product, we only provide the certificate of authenticity which authenticate that the product delivered to the customer is 100% genuine. However customer can avail the services in the countries where TITAN Company's service centers are available.

Any product you buy from our website is completely at your discretion and you accept that you place the order only after thoroughly inquiring about the product and being completely acquainted about the product, its features, characteristics, usage etc. Titan is not liable for any kind of damages or losses whatsoever suffered by the customers due to the use of the product. This is applicable for both domestic and international orders.

We reserve the right to change the site disclaimer from time to time. If this happens, we will notify you by posting the updated site disclaimer on the website. If you do not wish to be governed by the revised site disclaimer, we request you to refrain from using the website.

This site disclaimer is governed by the laws of India and you and we agree to use the courts of Bangalore jurisdiction if there is any dispute between us.

If any part of this site disclaimer is found to be invalid by law, the rest of them remain valid and enforceable.

Shipping Destinations

In India, Titan serves to selected cities. Please check if we deliver to your pincode in shopping cart checkout page. If there is no courier service available in your area, we do apologize for the inconvenience caused.

We also provide international delivery to the following countries: 
Australia 
Singapore 
UAE 
UK 
USA

NOTE: At present, we do not have the option to deliver a single order to multiple destinations. You will need to place different orders for shipment to multiple destinations.

Shipping & Handling Charges

Domestic Order: We provide free shipping within India.

International Order: In case of order which is to be shipped outside India customer has to bear the shipping & handling charges plus any duty as applicable at the destination.

Custom Clearance: All shipments of Jewellery exported from India need to be cleared by the Indian Customs office. Products along with their complete documentation are filed with the authorized officer of the Indian Customs office for inspection, examination and assessment and only then delivered to your shipping address. Hence, please ignore the message on the package section which mentions: Please do not accept if the package is received in Open/ Tampered condition. You will find the package sealed with a label saying Opened for Customs.

Shipping Partner: Our domestic logistic partner is Blue Dart, Delhivery & Ecom Express. Our international logistic partner is UPS.

NOTE:In case of International order, customer has to pay the shipping charges at the time of placing the order. Also, custom duty & taxes levied by destination country has to be borne by the customer and needs to be paid to the logistic partner at the time of delivery. Please note that all consignments are on Delivery Duty Unpaid (DDU) basis.

Track Order

All registered customers have the option to track their orders by clicking on Track Order

Time to Deliver

The time taken for delivery tends to vary according to the destination; however, we make our best efforts to ensure that the order is delivered on time.

Delivery Time for Domestic Orders

The product is delivered within 5-7 working days in India from the day of order confirmation, provided such delivery is not delayed by any governmental authority or any other entity acting on behalf of the government or acting as per the directions of the government. In the unlikely event that we fail to deliver your order within the stipulated period, we shall cancel the order and notify you regarding the same. In such cases, the refund will be made directly to your account via the same mode through which the payment was made. We only partner with reputed courier agencies to ensure that the products reach you promptly and in perfect condition. We also ensure that the delivery is made to the recipient and thus require the identity proof for verification:

PLEASE NOTE:Recipient needs to produce any of the following government issued photo identity proof for receiving the delivery:
a) Pan card
b) Driving License
c) Passport
d) Voter identification card
e) Postal identification Card (Aadhar) 
 

Delivery Time for International Orders

The product is delivered within 7-21 working days outside India from the day of order confirmation, provided such delivery is not delayed by any governmental authority or any other entity acting on behalf of the government or acting as per the directions of the government. In the unlikely event that we fail to deliver your order within the stipulated period, we shall cancel the order and notify you regarding the same. In such cases, the refund will be made directly to your account via the same mode through which the payment was made. We only partner with reputed courier agencies to ensure that the products reach you promptly and in perfect condition. We also ensure that the delivery is made to the recipient and thus require the identity proof for verification:

PLEASE NOTE:Recipient needs to produce passport or driving license for receiving the delivery.
For any customer assistance, you can call on our toll-free number 1800-266-0123or write to ecomsupport@titan.co.in

Transit Insurance: All goods will be fully insured by Titan Company Limited until they reach you, so your purchase is 100% safe.

 

All reviews, comments, feedback, postcards, suggestions, ideas and other submissions disclosed, submitted or offered in connection with your use of this website will be and remain the property of Titan. Such disclosure, submission or offer of any comments shall constitute an assignment to Titan of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the comments.

Thus, Titan owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise of any comments. Titan will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Titan will be under no obligation
a) To maintain any comments in confidence 
b) To pay you any compensation for any comments 
c) To respond to any comments

You agree and confirm that any comments submitted by you to the website will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s) and will not cause injury to any person or entity. You further agree that no comments submitted by you to the website will be or contain libellous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mails or any form of spam.

Titan does not regularly review posted comments, but does reserve the right (but not the obligation) to monitor and edit or remove any comments submitted to this website. You grant Titan the right to use the name that you submit in connection with any comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any comments you submit. You are and shall remain solely responsible for the content of any comments you make and you further agree to keep indemnified Titan and its affiliates for all claims resulting from any comments submitted by you. Titan and its affiliates are not responsible nor assume any liability for any comments submitted by you or any third party.

Titan reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this website.

Access to this website does not authorize anyone to use any name, logo or mark in any manner.

All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this website (collectively content are intended solely for personal and non-commercial use. You may download or copy the contents and other materials displayed on the website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You will not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the contents of the website or any related software. All software used on this website is the property of Titan or its suppliers and they are protected by Indian and international copyright laws.

We are not liable for any delay in the performance or non-performance of any of our obligations hereunder and shall not be liable for any loss or damages caused thereby where the same is occasioned by any cause whatsoever that is beyond our control including but not limited to an act of God, war, civil disturbance, governmental or parliamentary restrictions, prohibitions or enactments of any kind, import or export regulations, exchange control regulations or accident or non-availability/ delay in transport.

This user agreement is effective unless and until terminated by either you or Titan. You may terminate this user agreement at any time by informing us in writing through Indian postal services by registered/ speed post that you no longer wish to be associated with this website, provided that you discontinue any further use of this website.

Titan may terminate this user agreement at any time and may do so immediately without notice, and accordingly deny you access to this website. Such termination will be without any liability to Titan. Upon any termination of the user agreement by either you or Titan, you must promptly destroy all materials downloaded or otherwise obtained from this website, as well as all copies of such materials, whether made under the user agreement or otherwise. Titan's right to any comments shall survive any termination of this user agreement. Any such termination of this user agreement shall not cancel your obligation to pay for the product(s) already ordered from the website or affect any liability against you that may have arisen under the user agreement.

This user agreement shall be construed in accordance with the applicable laws of India. The courts at Bangalore shall alone have exclusive jurisdiction in any proceedings arising out of this user agreement.

Titan reserves the right at any time to modify the terms and conditions of this user agreement without any prior notification to you. Subsequent to any such modification of the user agreement, we will inform you of the modifications in the user agreement through e-mail at the address provided by you while registration on our website. You can access the latest version of the user agreement at any given time on www.fastrack.in You should regularly view the user agreement on www.fastrack.in. In the event the modified user agreement is not acceptable to you, you may undertake to discontinue using our service. However, if you continue to use our service you shall be deemed to have agreed and accepted to the modified terms and conditions and you undertake to abide by the modified terms and conditions and you undertake to abide by the modified user agreement.

The following terms and conditions apply to no cost equated monthly installment ("EMI") transactions made using a credit card issued by any bank and using EMI facility as a payment option ("No Cost EMI")

  • The No Cost EMI facility is being offered to the customers who make a purchase transaction on applicable products in our Websites or the mobile application/ mobile site thereof using a credit card issued by any bank using EMI facility, available on our website.
  • The No Cost EMI facility is made available on select products, as determined from time to time. N o Cost EMI Offer is applicable for selected banks for Tenure of 3,6,9 and 12 months for minimum cart value of Rs 3000 and above
  • The No Cost EMI payment option can only be availed using the credit card of listed banks in the site and is not available on purchases made using any other payment method including debit cards or net banking payment methods. Also No Cost EMI is not eligible on International Issued Cards and International deliveries.
  • Using the No Cost EMI payment option, the customers who undertake the purchase transactions on our websites, will only pay amounts such that the total of these amounts during the EMI tenure is equal to the list price of the products as displayed on our product page (at the time of making the purchase transactions). We will provide amounts equivalent to the interest imposed by the banks to undertake the purchase transactions on EMI.
  • The banks issuing the credit cards reserve the right to charge Goods and Services Tax (GST) or other applicable taxes on the purchase transactions undertaken on EMI.
  • Customers can add more than one item to their cart and if all the products are available on no cost EMI, you will get no cost EMI discount on all. No Cost EMI discount will be calculated only on the eligible items in the cart.
  • Customers may avail the No Cost EMI facility, provided that: The order is not cancelled by the customer or The product is not returned / by the customer.
  • The EMI facility is made available to the customers by and in the sole discretion of the banks issuing the credit cards. Titan Company will not be liable for any claims on account of availability or non-availability of EMI facility.
  • Titan Company reserves the right to stop No Cost EMI payment option at any time without prior notice and without any liability

The following terms & conditions apply to any transactions made using EMI as a payment option on our Websites.

  • Titan Company Limited facilitates "EMI payment method on all purchases worth Rs 3,000 and above made on TITAN Company Limited Websites, using eligible credit cards
  • The EMI facility is not available on purchases made using Debit cards, Net Banking or Cash on Delivery payment methods. Also EMI is not eligible on International Issued Cards and International deliveries.
  • The EMI facility is being offered by the respective banks to the customer and TITAN Company Limited has no role to play in the approval, extension, pricing, modification, pre-closure, closure or any matter incidental thereto pertaining to offering of the EMI facility, which is decided at the sole discretion of the bank.
  • The EMI facility being offered by the banks to the customers is governed by the respective terms and conditions of each bank/issuer and the customer is advised to approach the bank/issuer in case of any complaint, dispute or enquiry about an EMI transaction.
  • Any applicable taxes will be levied by the banks on the charges levied by them for the EMI facility as mandated by applicable laws and regulations.
  • Titan Company reserves the right to stop facilitating this service on our Websites without any prior notice.
  • Titan Company displays on the product page representative EMI related information (EMI amount, Interest rate charged, Total amount payable) for the customer's purchase on its website as per the information shared with it by the respective banks on an "AS IS" basis. Banks/Issuers are the authoritative source of this information and customers are advised to directly contact their bank/issuer for any further clarifications in this regard. For more information, we request you to review the terms and conditions of the respective banks offering such EMI facility.
  • Titan Company does not charge the customer any processing or convenience fee for the purpose of facilitating the EMI facility for its customers.
  • In the case of customer cancellations, partial or fully or return of items purchased on EMI, Titan Company will facilitate the refunds against the amount deducted against the product (total value) to the same tended where the payment has been received. The customer is advised to check with the respective bank/issuer offering the EMI how the cancellations or refund will affect the EMI terms and of any pre-closure or interest charges levied on the customer.
  • Titan Company shall not be held liable for any dispute arising out of or in connection with such EMI facility being offered by the respective banks/issuer including but not limited to the authenticity and/or accuracy of any EMI information supplied by the banks to Titan Company for displaying on its website.

  • Offer: Flat 10% off on payment done through ICICI Debit and Credit Cards limited to Rs 1000 on minimum cart value of Rs 1500, applicable on watches only on watches only.

  • Offer not applicable for Gift cards and Gift Voucher.

  • User has to select  ICICI Bank  under Credit or Debit cards payment options on the payment page for the discount to get reflected (for www.fastrack.in).

  • Offer will be Valid from 26th Sep 19 till 31st Dec 19

Free Nykaa GV's worth Rs.500 will be given as GWP for purchase of Ladies watches worth Rs.1500 & Above.
Offer is not applicable on Gents,Kids and unisex watches.
Offer applicable only on girls watches.  
Offer is not applicable on cart value.
Offer is applicable on discounted products where the final product value (after discount) is more than Rs.1500.
Offer cannot be clubbed with other coupon offer and GWP.  
Completed(Orders which are delivered) orders will be considered for nykaa GV's.
Cancelled/Returned/Partially returned orders will not be eligible for this offer.
GV's will be dispatched after 10 days from the date of purchase. 

  • Offer: Flat 10% off on payment done through HDFC Debit and Credit Cards limited to Rs 1000  on minimum cart value of Rs 1500, applicable on watches only on watches only.

  • Offer not applicable for Gift cards and Gift Voucher.

  • User has to select  HDFC Bank  under Credit or Debit cards payment options on the payment page for the discount to get reflected (for www.fastrack.in).

  • Offer will be Valid from 19th Nov 19 till 31st Dec 19

  • Offer: Flat 10% off on payment done through SBI  Credit Cards limited to Rs 1000  on minimum cart value of Rs 1500, applicable on watches only on watches only.

  • Offer not applicable for Gift cards and Gift Voucher.

  • User has to select  HDFC Bank  under Credit or Debit cards payment options on the payment page for the discount to get reflected (for www.fastrack.in).

  • Offer will be Valid from 19th Nov 19 till 31st Mar 20

Terms and Conditions for Chill with Ananya

 

The following terms and conditions (“Terms”) shall be applicable to Chill with Ananya Panday  (“Contest”) to be conducted by Titan Company Limited (“Titan”).

 

  1. Time Period

This contest commences on , both dates inclusive and ends on 15th March 2020 (“Contest Period”).

  1. Participant

The Contest will be governed by these Terms. By participating in this Contest, you (the “Participant”) confirm that you have read and understood these Terms and that you agree to be bound by and to comply with these Terms. Non-compliance with or breach of any of the Terms may disqualify you, and the prize won by you may be forfeited, withheld, withdrawn or reclaimed.

  1. Eligibility
  1. The Participants must be adults having attained the age of eighteen (18) years to participate in the Contest as on the date of the Contest.
  2. The Contest is open only to Indian citizens, residing in India. Citizens and/or residents of countries other than India are not eligible to participate. Citizens and/or residents of countries other than India residing in India are not eligible to participate. Titan may demand relevant documentary proof to be furnished by the Participant to satisfy the eligibility requirements.
  3. The Participant should have purchased a Fastrack watch with a credible proof of purchase on or after 16th February 2020 to 15th March 2020.
  1. Website
  1. The terms and conditions of the Contest shall be mentioned on the website- www.fastrack.in/chillwithananya (“Website”) and Participants agree that by participating in the Contest, the Participants shall be bound by the terms and conditions provided at the Website.
  2. The Participants will be required to visit the Website and use their skill to answer the question of “Why do they want to chillout with Ananya Panday?”. All Participants have to follow the instructions that provided in the Website URL. Additionally, the Participant provides its consent to collect other details such as its name, city, email address, phone number, date of purchase and watch UID which will enable Titan to ascertain the eligibility of the Participant. 
  3. The Participant by providing the aforesaid information hereby agrees that Titan shall have the right to share the information so collected with such other third party as Titan is required for the purpose of the Contest and hereby agree that they shall not file any claim against Titan for sharing for such information.
  1. The Participant will ensure that  it:-
  1. shall not violate the rights of any third party, including, but not limited to, privacy rights, copyrights, trademark rights and/or any other intellectual property rights;
  2. is not abusive, harmful, harassing, blasphemous, defamatory, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
  3.  does not harm minors in any way;
  4.  does not violate any law for the time being in force;
  5.  does not deceive or mislead about the origin of such messages or communicates any information which is grossly offensive in nature; shall not create any liability for Titan or any of its subsidiaries, affiliates, successors, assigns, employees, agents, directors, officers, and shareholders;

 

  1. Intellectual Property Rights
  1. By entering into the Contest, the winners/Participants waive all copyrights including but not limited to intellectual property rights (“IPR”) and moral rights, rights of publicity and any related rights and consents to Titan right to use the entries uploaded by the Participant(s), picture, tape or portray him/her as a Contest winners, and to exhibit this material in any and all media now existing or hereinafter created, including without limitation television, film, radio and print media, without any compensation whatsoever for advertising and publicity purposes, except where prohibited by law.
  2. The Contest winners also consent to Titan's right to use his/her name, voice or picture, or the content of his/her Contest entry (collectively, the “Publicity Rights”). Titan can allow third parties to exercise the Publicity Rights in conjunction with Titan. Titan shall also be free to use any ideas, concepts, know-how or techniques contained in the entries received for the Contest for any purpose.
  3. The Participant shall do any and all acts and execute any and all documents in such manner and at such location, as may be required by Titan in its sole and absolute discretion to protect, perfect or enforce any of the rights granted or confirmed to Titan and/or the Channel herein
  1. Other Terms of Participation
  1. The Participant can win only once in this Contest. Any subsequent wins of the Participant (if declared) will be automatically void.
  2. All rights in selecting the winners vest solely and exclusively with Titan.
  3. The decision of Titan in choosing the winners shall be final and binding on the Participants and the Participants while entering into this Contest agrees to accept Titan’s decision as final without any further claim in this regard.
  4. Titan shall not entertain any mail or query questioning or otherwise asking for the definitive process for choosing the winner and the Participants by participating in the Contest shall be bound by these Terms.
  5. Titan shall declare only such a number of winners from its Instagram page, or contact the winners personally as it may solely decide.
  6. Once the winners are announced, they will have to be present in Mumbai at the date of the meet and greet with Ananya Panday. The date and venue of the meet and greet will be notified to the winners in advance. The winners will solely bear the cost of travel and stay and Titan will not be reimbursing the same.
  7. Before the winners are announced, Titan shall contact the shortlisted Participants to furnish a valid and original proof of purchase. If the shortlisted Participant is unable to furnish the same, Titan reserves the right to disqualify the entry.
  8. Titan may choose not to announce any winner at their sole discretion
  9. Participants should ensure the accuracy of the information provided by them at the time of entering the Contest.
  10. The Winners shall be declared on 20th March 2020 on Instagram stories of Fastrack World’s verified Instagram handle.
  11.  Participants agree no clarifications on the questions and the answers used in the Contests shall be entertained by Titan.
  12. By participating in the Contest, each Participant agrees to follow these Terms and is deemed bound by any decisions made by Titan including any interpretations of the Terms.
  13. Titan including its divisions, affiliates and subsidiaries, and their respective agents and representatives, employees shall not be responsible for any loss of entries for any reason whatsoever including, due to any technical problems for entries received after the deadline as a consequence of computer service delays, interruptions, electronic failures or overloads, or for lost, misdirected or misplaced entries.
  14. The entries are void if unreadable, inaccurate, incomplete, falsified, not in the prescribed format, irregular in any way or otherwise not in compliance with these Terms.
  15. Titan reserves its right to select and declare or not to declare the winner in the Contest. All decisions of Titan are final in this regard.
  16. Mere participation/submitting entries in the Contest does not entitle the Participants to win the prize.
  17. Titan may refuse to award the Participant(s) in the event of his/her fraud, dishonesty or non-entitlement to participate in the Contest under these Terms and Conditions.
  18. The prize is not transferable, assignable or exchangeable for a cash equivalent. Only the prize winners and no other person or agent may claim the prize.
  19. Titan has the right to substitute the award with other awards, as determined by Titan in its sole discretion.
  20. Titan has the right to amend (add, delete or modify) the terms and conditions governing the Contest, prospectively or retrospectively, at its discretion and without prior notice.
  21. Titan reserves the right to disqualify any participant if it has reasonable grounds to believe that the Participant has breached any of these Terms.
  22. Under no circumstance, unless due to wilful misconduct or gross negligence, shall Titan and/or their directors, employees, officers, affiliates or subsidiaries, be liable to the Participant and/or any third party for any lost profits or lost opportunity, indirect, special, consequential, incidental, or punitive damages whatsoever.
  23. Titan does not make any commitment, express or implied, to respond to any feedback, suggestion and, or, queries of the Participants or furnish any reason or explanation for inclusion and, or, exclusion of any particular submission of the entry of a Participant at any stage of the Contest.
  24. Under no circumstances shall Titan including its directors, employees, officers, affiliates or subsidiaries, be liable to the Participant and/or any third party for any lost profits or lost opportunity, indirect, special, consequential, incidental, or punitive damages whatsoever.
  25. Titan is in no manner whatsoever responsible and/or shall not be held liable in any manner whatsoever, for any injury, death, mental trauma caused to the Participants and/or the winner in any manner whatsoever or for any reason whatsoever in connection to the Contest.
  26. Titan does not make any commitment, express or implied, to respond to any feedback, suggestion and, or, queries of the Participants or furnish any reason or explanation for inclusion and, or, exclusion of any particular submission of the entry of a Participant at any stage of the Contest.
  27. Non-conformance by any Participant and /or winners of the Contest will result in immediate disqualification of the Participant from participation or winning the prize as the case may be.
  28. Titan reserves the right to withdraw or discontinue and/or terminate the Contest at any stage without prior notice and without any liability whatsoever to the Participants.
  29. The decisions of Titan and its representatives shall be final and binding on all aspects of the Contest.
  30. Titan shall not be responsible for any lost, late or misdirected computer transmission or network, electronic failures of any kind or any failure to receive entries owing to transmission failures or due to any technical reasons
  31. Once uploaded and published, Participants are not allowed to request for removal, editing or altering the entry in any manner whatsoever.
  32. The Contest is void where prohibited by law and all applicable national and local laws apply.
  33. The Contest shall be governed by and construed in accordance with the applicable laws in India. All matters arising under, in connection with or in relation to the Contests, are subject to the jurisdiction of the Courts at Bangalore only.
  34.  For any queries on the Contest and/or the Terms and Conditions, please send an email to socialcare@titan.co.in. Titan may elect to answer such queries at its sole discretion.
  1. Your participation in the Contest by posting the entries will be deemed as an acceptance of the above-stated Terms.

Terms and Conditions for Gift With Purchase for Fastrack watches.

  • Get a free Digital Watch with every fastrack watch worth Rs.2500 and above.
  • Offer is not valid on discounted products.
  • Offer is applicable on watches only.
  • Offer is not applicable on the cart value.
  • Offer is valid till stocks last.
  • This offer cannot be clubbed with any other coupon offer.

Terms and Conditions for Treasure Hunt

  • This competition is owned and operated by Titan Company Limited and is solely for the purpose of engaging users on fastrack.in
  • By participating in the Competition, you are agreeing to all of these Terms and Conditions
  • Winners will be selected basis correct entries. If there are more than 10 correct responses the winners will be chosen through a lucky draw
  • Ten (10) winners will be picked at random and each will receive one (1)Free digital watch from Fastrack (the ‘Prize’)
  • Twenty (20) winners will be picked at random and each will receive a shopping voucher worth Rs 1000 (the ‘Prize’) that can be redeemed on fastrack.in. Conditions apply